[미국] 스탄텍, PBCWUD와 ‘ISO 55001 인증 획득’으로 북미 최조 수도시설 인증
미국 플로리다의 수자원 폐기물 유틸리티 부서인 ‘팜 비치 카운티 수도 유틸리티 부서(PBCWUD)’는 자산 관리 시스템 ISO(International Organization for Standardization) 55001 인증을 획득했다고 지난 1일 밝혔다.
플로리다 남동부 60만 명의 주민들에게 서비스를 제공하는 스탄텍(Stantec)은 클라이언트 엔터프라이즈 솔루션 팀과 함께 팜 비치 카운티의 수도시설 인증 획득을 도왔다. 스탄텍은 약 1천300평방마일 서비스 지역을 포괄하는 로드맵 개발과 함께 주에서 세 번째로 큰 수도시설인 PBCWUD에 규제기관, 고객 및 이해 관계자의 효율적 자산관리를 통해 고품질의 식수 공급 및 평균 수준의 수도요금을 유지할 수 있도록 도왔다.
존 액턴(John Acton) PBCWUD 부국장은 ISO 55001 인증 획득과 관련해 “최고 수준의 물과 서비스 그리고 환경 관리를 제공한다는 우리의 핵심 가치를 진정으로 수용하려는 공통의 목적에 따라 움직이려는 것”이라고 말하며 “ISO 55001 인증 획득은 타 지자체의 모범 사례와 핵심 비즈니스가 될 것”이라고 말했다.
한편, PBCWUD는 ISO 55001 인증 획득과 관련해 임원교육, 시설의 운영‧유지보수‧엔지니어링 등 사업 전반에 걸친 자산관리 교육을 받았으며 산하 자산 관리 연구소(Institute of Asset Management)의 39개 주제 영역 전반에 걸쳐 역할과 책임을 설정하고 조직 배치의 정의를 지원하기 위한 프레임워크를 마련했다.
Palm Beach County Water Utilities Department certified as the first water utility in North America to earn ISO 55001 accreditation
The Palm Beach County Water Utilities Department (PBCWUD) has achieved the International Organization for Standardization (ISO) 55001 certification for its Asset Management System. Stantec guided PBCWUD towards becoming the only water utility in North America to receive this distinction.
The British Standards Institute ISO 55001 has become the global benchmark for utilities to effectively manage the balancing of costs, opportunities, and risks over the whole life cycle of an organization’s infrastructure assets. ISO certification signals an organization has proactively ensured that the people, systems, processes, and resources are present and will perform when needed.
The utility serving nearly 600,000 residents in southeastern Florida, invested in its Asset Management System with the assistance of the Stantec Client Enterprise Solutions team. In partnership with PBCWUD, Stantec developed a roadmap to support its vast array of physical assets covering 1,300 square miles of service area. The third largest water utility in the state, PBCWUD undertook this journey to assure regulators, customers, and stakeholders, they are efficiently managing their assets to ensure an abundant supply of fresh, high-quality drinking water for the future and keeping average household service fees low.
PBCWUD staff are driven by a common purpose to truly embrace our core values of delivering the best water, best service, and best environmental stewardship. Gaining ISO55001 certification shows a clear commitment to best practice and continual improvement in core business functions. This is a great accolade for the organization,” said John Acton, assistant director for Palm Beach County Water Utilities Department.
The certification roadmap was broken down into actions, categorized into documentation, people, processes, systems, data, risk, and supply chain. Employees from across the business—including PBCWUD’s executive, operations, maintenance, engineering, customer service, procurement, finance, IT, and HR teams—were trained on a wide range of asset management topics. A framework was put in place to support the definition of organizational arrangements, setting out roles and responsibilities across the Institute of Asset Management’s 39 subject areas.
“Organizational transformation is not easy and requires significant perseverance to achieve success. Once senior leadership shared their vision, the rest of the organization embraced the challenge and demonstrated the needed commitment to achieve the goal. This accomplishment is a testament to the character of all of the individuals involved in this endeavor from its inception through its completion. We are proud to have been their partner,” said John Visconti, Stantec program manager.
Implementation of these standards prompts better data-driven decision-making, including more proactive maintenance, leading to fewer failures, less waste from leaks, and improved customer service. Stantec’s baseline improvement program can be tailored and adopted by any organization looking to pursue the ISO55001 asset management approach.
“It has been a privilege supporting PBCWUD with their asset management journey. This transformation has increased engagement across the business, moving functional teams out of siloed thinking to one of asset management as an enterprise discipline, aligned with the right culture and behaviors,” said Ken Gedman, director of business consulting at Stantec.
A sustainable water future is complex and dynamic. By viewing water as an integrated system, Stantec is helping to confront global water challenges and accelerate the pathway to a more sustainable, reliable, and affordable future that provides improved water, energy, and infrastructure solutions. Learn more at stantec.com/water.