[미국] 핼텀, 패덤(FATHOM)사의 물관리 플랫폼 채택

물 분야 스마트 그리드 기술의 선도 업체인 패덤(FATHOM Water Management, Inc.)은 텍사스주 핼텀(Haltom)시와 새로운 파트너십을 체결했다. 패덤의 물관리 플랫폼을 채택한 텍사스의 다섯 번째 자치도시 핼텀시는 수익 손실을 회복하고 고객 경험을 개선하기 위해 패덤의 완전한 소프트웨어 묶음 및 관리 서비스 솔루션을 시행할 것이다. 또한 패덤은 거주민들이 청구서를 지불하고 계정을 관리할 수 있는 물질적 장소를 제공하기 위해 핼텀시에 지역 고객 서비스 센터를 열 것이다.

 
패덤을 통해 핼텀시는 보다 안정적이고 자동화된 계량 인프라를 제공하는 반면, 물 손실, 부실 채권, 운영 비용을 절감하여 연간 30만 달러 이상을 절약할 것으로 보인다. 또한 핼텀시는 거의 1만 개의 수도 계량기를 교체하고 다른 3천 개는 새로운 스마트 계량기를 새로 장착할 예정이다.

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FATHOM CUSTOMER SERVICE CENTER IN HALTOM CITY, TEXAS, TO IMPROVE UTILITY OPERATIONS

FATHOM Water Management, Inc. ("FATHOM"), the utility-to-utility Smart Grid for Water technology leader, today announced a new partnership with the City of Haltom City, Texas. Haltom City, the fifth municipality in Texas to adopt FATHOM's water management platform, will implement FATHOM's complete suite of software and managed services solutions to recover lost revenue and improve customer experiences. FATHOM will also open a local customer service center in Haltom City to provide residents with a physical location where they can pay bills and manage their accounts.

 
"Haltom City is proud to serve as a role model for smart, responsible water use," said Rex Phelps, assistant city manager of Haltom. "FATHOM's software solutions will allow us to operate with greater efficiency, bill customers more accurately and deliver unparalleled customer support. The FATHOM partnership provides multiple benefits for both Haltom City and its residents, and we are thrilled to join this network."

 
Haltom City has chosen to implement FATHOM's Customer Information System(CIS) and its accompanying U2You customer portal. With these tools at their fingertips, residents can engage with their water use like never before. Once logged into the FATHOM U2You platform on a computer, smartphone or tablet, homeowners can pay their bills, see their real-time water use and set personalized alerts for both usage and estimated monthly billing. The FATHOM system will also alert residents to any events of unexpected high water use such as a leaking pipe or faulty sprinkler system. Paired with the local customer service center, the immediate alerts and visibility tools that FATHOM provides will drive water efficiency and customer satisfaction throughout the Haltom City community.

With FATHOM, Haltom City will save more than $300,000 annually, through reduced water loss, bad debt, and operational expenses while offering a more reliable and automated metering infrastructure. Haltom City will also replace nearly 10,000 water meters and retrofit another 3,000 with the new smart meters.

"Communities across the United States are struggling with high?and continually rising?wholesale water prices," said Trevor Hill, CEO of FATHOM. "Our mission at FATHOM is to reduce the burden that water scarcity places on both utilities and their residents by providing actionable data insights to drive efficiency at both the environmental and financial levels. We're excited for Haltom City to become both a local and national water champion."

[출처 = Water World / 2017년 8월 2일]