휴대용 인력 자동화 소프트웨어 및 서비스 제공업체인 클리비스트 솔루션 기업(Clevest Solutions Inc.)이 미국 뉴멕시코주의 앨버커키·버낼릴로 수도시설자동화(ABCWUA)에 ‘통합모바일인력관리(MWFM) 5.1’ 솔루션을 배치했다. 이번 솔루션은 약 20만 명의 고객에게 분야 서비스를 효율적으로 전달하기 위해 사용될 예정이다.

ABCWUA는 Clevest MWFM에서 조사, 계량기 교체, 수집, 계량기 서비스 등을 포함한 몇 가지 타입을 사용할 예정이며, 대규모 계량기 설치 및 기존 계량기 유지, 기타 분야 서비스에도 같은 시스템을 사용할 계획이라고 밝혔다.

 

 

 

Today, Clevest Solutions Inc., a provider of mobile workforce automation software and services, announced that it has deployed release 5.1 of its integrated Mobile Workforce Management (MWFM) solution for Albuquerque Bernalillo County Water Utility Authority (ABCWUA), the largest water utility in New Mexico.

 

The solution will be used to efficiently deliver field services to approximately 200,000 customers across the municipal utility's water and wastewater operations. ABCWUA will use Clevest MWFM for several order types -- including locates, inspections, meter exchanges, collections, and meter services -- generated from the utility's Oracle CC&B system, as well as orders created out of its Maximo asset management system.

 

In addition, ABCWUA intends to use the same Clevest system for its mass meter installations, ongoing meter maintenance and other field service order work. "[ABCWUA] chose Clevest for [its] switch from paper-based orders to automated workforce management, because our integrated MWFM solution will provide operational cost savings, significant improvements in data integrity, and improved customer satisfaction," said Charles Parsons, VP Sales North America, Clevest.

 

Juaquin Zamora, AMI System Specialist, ABCWUA, added, "Once we decided to eliminate our paper-based service order environment, we conducted a selection process to find an automated solution that would be integrated with our customer information (CIS) and enterprise asset management (EAM) systems.

 

"We selected Clevest MWFM because it is unlimited with respect to the number and types of back-end systems it can integrate with, and because of Clevest's Genesis configuration technology," he continued. "We estimate that we will eliminate 600,000 unnecessary miles driven each year by improving worker scheduling and optimizing driving routes."

 

[출처 = Water World / 2015년 5월 12일]